So here 2020 news for all Microsoft lover & SiteCore lover too.
This year is great for SiteCore, as top innovation 2020 Application on Azure.
Winner is Wipro…
A leading Global IT consulting & business process company based in India, today wan the App Innovation 2020 as a Microsoft Partner Award.
Which type of SiteCore based application build ?
They deliver world class – AI powered customer experience application on Azure to clients and also they take advantage of deep engineering, best service design, and they have experience SiteCore developers, Azure engineers, IOT experts, Databased experts.
Client for whom they created world class Application.
The Application Innovation award was presented to Wipro for enhancing Greater Toronto Airports Authority (GTAA)’s passenger experience by building intelligent applications powered by Microsoft Azure. GTAA’s challenge was to provide passengers with seamless access to information throughout their travel journey and improve Airport Service Quality scores while simplifying business operations and reducing operating costs. Wipro succeeded in significantly improving the customer experience and achieving GTAA’s business objectives in three areas – website, call center, and baggage tracking all powered by Azure. Working with GTAA’s large, complex IT infrastructure, Wipro implemented Sitecore on Azure for the website, a conversational assistant on Azure AI for the call center, and blockchain on Azure for Baggage Tracking.
What is client’s experience?
Martin Boyer, Vice President and Chief Information Officer at Greater Toronto Airports Authority said, “Innovating with technology plays a key role in driving continuous improvement at Toronto Pearson for passenger experience and operational efficiency, which are focus areas in the new normal of contactless journeys. We have been able to fuel innovation with our partners Wipro and Microsoft across various business areas by leveraging Azure AI, Blockchain and IoT. There is a huge opportunity to redefine the airport experience by leveraging emerging technologies and this is just the beginning.”
Wipro and Microsoft have been working together for more than two decades to help enterprises of the future to drive business acceleration, enhance customer experience and provide connected insights. Wipro is aligned with Microsoft’s cornerstone philosophy of digital transformation across business applications, modern workplace and intelligent cloud. Wipro launched its Microsoft Business Unit in March 2020, which focuses on the development and evangelization of solutions leveraging Microsoft’s enterprise cloud services. Wipro has also adopted Azure Cloud for its own digital transformation journey.